1. Introduction
At Empadas e Companhia, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
2. Personal Data We Collect
We collect the following types of personal data from you:
- Name: To identify you and process your orders.
- Email Address: To communicate with you about your orders, provide updates, and respond to your inquiries.
- Postal Address: To deliver your purchases to the correct location.
We do not collect any sensitive personal data.
3. How We Use Your Data
The personal data we collect is used for the following purposes:
- Processing Orders: To fulfil your orders and deliver the products to you.
- Improving Services: To enhance our website, products, and overall customer experience.
4. Data Sharing
We only share your personal data with trusted third parties necessary to complete your transactions:
- Payment Processors: These are used to securely process payments for your orders.
We do not sell or share your personal data with other third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. The technologies we use include:
- Google Analytics: To gather data on website usage, helping us understand how visitors interact with our site.
- Facebook Pixel: To track conversions and optimise our advertising on Facebook.
By using our website, you consent to the use of these technologies as outlined in our Cookie Policy.
6. User Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Objection: You can object to the processing of your personal data for specific purposes.
To exercise any of these rights, please contact us at ricardo@empadasecompanhia.co.uk.
7. Data Retention
We retain your personal data for a period of 120 days after the completion of your order, unless a longer retention period is required by law. After this period, your data will be securely deleted.
8. Data Security
We take the security of your personal data seriously. We use encryption and secure servers located within the UK to protect your information from unauthorised access, disclosure, alteration, or destruction.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will notify you via a pop-up on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at ricardo@empadasecompanhia.co.uk.
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